Terms and Conditions

Introduction

Business Name: ProCare
Website URL:  https://procaremedfurn.com/
Last Update Date: 01/01/2026
Effective Date – 02/08/2024

Purpose of Terms and Conditions: 

  • To inform users of the rules and regulations for using our website.

Acceptance of Terms

  • By accessing or using the site, you agree to be bound by these Terms and Conditions.

Changes to Terms

  • Procare may update these Terms at any time without notice. It is your responsibility to review these Terms periodically.

User Responsibilities

  • Users must comply with all applicable laws and regulations. Users must not misuse the site, including hacking, spamming, or any other malicious activity.

Account Creation and Security

  • Users must provide accurate information when creating an account and must be at least 18 years old.
  • Users must keep their passwords confidential and notify us of any unauthorized use.
  • Users are responsible for all activities that occur under their account.

Product Information

  • Procare offers hospital furniture and equipment.
  • We strive to ensure the accuracy of product descriptions but cannot guarantee it.

Design, Specification & Dimension Disclaimer

All product designs, specifications, and features are subject to change or improvement without prior notice. The company reserves the right to alter product dimensions, structure, or materials as part of ongoing product development and manufacturing processes. Such changes shall not be considered defects or grounds for claims.

Pricing and Payment

  • Prices are subject to change without notice and include applicable taxes. Additional taxes may be applicable when required by law.
  • Accepted payment methods include Credit/Debit Cards, Bank Transfers, and UPI.
  • Prices do not include taxes, which will be calculated at checkout. Additional shipping fees apply.
  • 100% Advance payment will be required to place an order.

Warranty Claim

  • All products are warranted against manufacturing defects for one year from the date of delivery.
  • To claim a warranty, you need to send the material to our factory, and both-way transportation costs must be borne by you.

Shipping and Delivery

  • Shipping options include Standard Shipping and Expedited Shipping, depending on the availability of logistics.
  • Standard delivery times are 8-15 business days. Delivery times may change based on product availability, stock, and logistics.
  • Shipping charges are calculated at checkout based on destination and may vary depending on location.

Returns and Refunds

  • The company does not have a refund policy. However, in certain conditions, if you wish to cancel the order for any reason, a 15% deduction will be applicable and the remaining amount will be paid back within 45 working days.
  • All products are warranted against manufacturing defects for one year from the date of delivery.
  • To claim a warranty, you need to send the material to our factory, and both-way transportation costs must be borne by you.
  • Exchanges are allowed within 15 days of purchase only for manufacturing defects.
  • Exchanges are not accepted for customized products.
  • No-return policy.

Privacy Policy

Intellectual Property

  • All content on the site is owned by Procare.
  • Users may not reproduce, distribute, or use content without permission.

Limitation of Liability

  • Procare is not liable for any indirect, incidental, or consequential damages.

Governing Law

  • All legal matters related to this transaction will be under the jurisdiction of Pune /Maharashtra/ India
  • These terms are governed by the laws of India / Maharashtra/Pune

Contact Information

For support, contact us at:

  • Email:  info@procaremedfurn.com
  • Phone: 8956567852